Dr. Santana is the Chief Informatics Officer at Westmed Medical Group in Westchester, NY. Her career in healthcare leadership combines analytics, population health, healthcare informatics, payer relations, credentialing, and performance metric design. She is also an expert in teamwork training and in quality improvement skills.
Her work has delivered substantial shared savings in the CMS ACO program and payer pay-for-performance incentives. In 2018, Dr. Santana was selected to the inaugural class of Crain’s New York Notable Women in Healthcare and Editor of the Society of General Internal Medicine’s Improving Finances committee. In 2021, she became Chair of the Chief Information Officers Council for the American Medical Group Association.
Dr. Santana was born and raised in Puerto Rico. She studied Human Biology and Spanish Literature at Cornell University and completed her medical degree at Harvard Medical School. She is currently the President of the Cornell Latino/a/x Alumni Association and she is a practicing internist.